Last Updated: January 2026

Casinopus Privacy Policy – Your Data Is Safe With Us

This page clearly explains how your personal information is collected, where it is stored, and how it is kept secure at Casinopus. We believe your privacy is a fundamental right.

Our Privacy Commitment

How Casinopus looks after your data — the key points at a glance.

SSL Encryption

All your data is secured with 256-bit SSL encryption, ensuring it cannot be intercepted during transmission.

Never Sold to Third Parties

Casinopus never sells your personal information to advertisers or third parties.

Your Controls

You have the right to view, correct, or delete your personal data at any time — simply contact our support team with your request.

Secure Servers

All data is stored on secure, controlled servers with multiple layers of protection against unauthorized access.

Minimal Data Collection

We only collect the minimum information required to provide our services. No unnecessary data is requested.

Retention for a Defined Period

Data is not retained beyond what is necessary. Once legal obligations are fulfilled, it is securely deleted.

1. Introduction & Scope

This Privacy Policy applies to all users of the Casinopus platform. It takes effect the moment you visit the Casinopus website, create an account, play a game, or use any of our services.

Casinopus takes user privacy seriously. We believe your personal data belongs to you, and safeguarding it is our responsibility. By reading this policy, you'll understand exactly what information we collect, why we collect it, and how it is used.

Tip: This page may be updated periodically. Please check back from time to time to stay informed of the latest version.


2. What Information We Collect

Casinopus collects two types of data — information you provide directly, and information generated automatically as you use the platform.

Information You Provide Directly:

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Residential Address (collected during KYC verification)
  • National ID or Passport Number
  • Payment Information (mobile banking numbers, etc.)

Automatically Collected Information:

  • IP Address & Device Information
  • Browser Type & Language Settings
  • Login Time, Session Duration & Page Visit History
  • Gaming History & Transaction Records
  • Cookies & Local Storage Data

We never store your full bank card number or password. Payment information is processed with the highest level of security.


3. Why We Collect Your Data

Casinopus collects data only for specific, legitimate purposes — and uses it solely for those stated purposes, nothing more.

Data Type Purpose of Use
Name, Email, Mobile Account Creation & Communication
ID Document, Address KYC Verification & Age Confirmation
Payment Information Deposit & Withdrawal Processing
Gaming & Transaction History Account Security & Fraud Prevention
Device & IP Information Security Monitoring & Service Improvement
Cookies & Browsing Data Delivering a Personalized Experience

Casinopus never collects more data than necessary. If your information is ever to be used for a new purpose, you will be informed beforehand.


4. Data Storage & Security

All Casinopus servers are housed in secure data centers with both physical and digital security measures in place. Data transmission is protected using TLS 1.3, and stored data is encrypted with AES-256.

How Casinopus Protects Your Security:

  • Regular Security Audits & Penetration Testing
  • Automatic Alerts for Suspicious Login Activity
  • Two-Factor Authentication (2FA) Support
  • Strict Data Access Policies for Staff
  • Data Backup & Disaster Recovery Plan

How long we retain your data depends on its type and applicable legal requirements. After account closure, necessary information is generally retained for up to 5 years, after which it is securely deleted.

Please Note: Keep your password private, and always log out after using an unfamiliar device.


5. Data Sharing Policy

Casinopus never sells your data or shares it with third parties for advertising purposes. However, limited information may be shared with partners in the following specific circumstances:

  • Payment Processors: Only the information necessary to process deposits and withdrawals is shared.
  • Game Providers: Limited data is shared solely to operate our gaming services.
  • KYC Verification Partner: Your information is transmitted through a secure process for identity verification purposes.
  • Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a law enforcement authority.

All third-party agreements include strict confidentiality clauses. They are not permitted to use your data beyond what Casinopus authorizes.


6. Cookies & Tracking

Casinopus uses cookies on its website and app. Cookies are small text files stored in your browser that help personalize your experience and keep the platform running smoothly.

Types of cookies we use:

  • Essential Cookies: For login sessions and security purposes — these cannot be disabled.
  • Performance Cookies: To monitor website performance and functionality.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To analyze site usage and improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.


7. Your Rights

As a Casinopus user, you have important rights over your own data. To exercise these rights, please contact Casinopus Support.

01
Right to Access Your Data

You may request access to see what personal information we hold about you.

02
Right to Rectification

You may request corrections to any inaccurate or outdated information.

03
Right to Erasure

You may request the deletion of your data, subject to certain conditions being met.

04
Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily suspended.

05
Right to Data Portability

You may request your information in a readable, portable format.

06
Right to Object

You may object to the use of your data for specific purposes.


8. Protection of Minors

Casinopus is strictly for users aged 18 and above. We do not knowingly collect any information from minors. If an underage account is identified, it is immediately closed and all associated data is permanently deleted.

If you have children at home, make sure your devices are kept out of their reach. We strongly recommend using parental controls to prevent minors from accessing the Casinopus app or website.


9. Policy Updates

Casinopus may update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email address or displayed on the platform. The effective date of any update will be clearly shown at the top of the page.

Continuing to use Casinopus after any changes have been made constitutes your acceptance of the updated policy. We recommend checking this page periodically.


10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to the Casinopus support team. We're ready to assist you in Bengali.

Email: support@casinopus.click — Privacy-related requests are typically processed within 48 hours.

Live Chat: Click the chat icon on the website — available 24/7.

Frequently Asked Questions

Participating in Casinopus tournaments and leaderboard events requires following a few core rules. Each event runs for a set period, and only bets or games placed within that timeframe count toward your score. Leaderboard points are typically calculated based on wager amounts or winnings. Multiple accounts by the same person are not permitted and will result in disqualification. Prize distribution terms are listed separately on each event's page. Any confirmed fraudulent activity will result in prize forfeiture.

To view the latest promotions and offers from Casinopus, head to the "Latest Promotions" or "Promotions" section in the menu bar — all active offers are listed there in one place. Casinopus typically adds new offers on a weekly basis, with special promotions around occasions like Eid, major cricket matches, or the platform's anniversary. Keep app notifications turned on so you're instantly alerted when new offers go live. Some exclusive offers are available to VIP members only.

Play with peace of mind — your privacy is protected at Casinopus.

Join a trusted platform today. Casinopus is always here for you — secure payments, encrypted data, and 24/7 support.

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